
Frequently Asked Questions
These frequently asked questions are designed to help you understand what to expect at Wellness Within, LLC and how to begin personalized nutrition care.
How do I schedule an appointment?
Scheduling an appointment is easy! Start by scheduling a complimentary 15 - minute Discovery Session. You will be re-directed to a HIPAA secure site called "Practice Better” portal. Selected a time and date from the calendar that fits your schedule. If Wellness Within is the right fit for your wellness journey, then I will assist you in scheduling an Initial Session appointment at the time of the Discovery Session. You will be able to schedule follow-up appointments by selecting "Returning Client" button on the website.
What happens during a Discovery Session?
During our phone call, I’ll listen to your concerns, answer your questions, and explain how I may be able to support you.
There is no obligation to commit to further sessions.
The next step is to schedule an initial appointment. This will be scheduled after the Discover Session.
What is telehealth?
Telehealth is a virtual live session between you and the health provider using video and/or telephone conferencing. This type of conferencing provides a convenient and flexible way to manage your wellness goals in the comfort of your home or office.
Are the telehealth sessions secure?
Yes. The sessions are private, secure, and HIPAA compliant through the "Practice Better “ portal. The Practice Better portal is how we will communicate.
How is payment made?
The Discovery Session is complimentary.
Payment is due upon completion of all other session. If your insurance will not cover nutrition service or you have a plan we do not accept, you will receive an invoice. We require a credit card to be put on file in your "Practice Better” portal when booking the Initial Nutrition Session to ensure an alternative payment option in the event insurance will not cover the session. All payments are excepted through the “Practice Better” portal.
Why do I need to put a credit card on file in my Practice Better portal?
A credit card is required to be put on file in the “Practice Better” portal when booking the Initial Nutrition Session. In the event of a no show or a cancellation made less than 24 hours prior to an appointment, the credit card on file will be charged a cancellation fee of $45.00.
What is the cancellation policy?
You will receive an appointment reminder prior to the scheduled appointment. At least 24 hours notice is required for a cancelled appointment or a charge of $45.00 will be implemented on your account. Please make every effort to reschedule or cancel as soon as possible if your schedule changes.
Do you take insurance?
Yes. I am a provider with CareFirst and Cigna insurance. Please check with your insurance to confirm coverage. You may need a referral from your primary care provider. This needs to be accomplished prior to the initial nutrition session otherwise we may need to re-schedule.
If you are not covered by insurance payment is expected at the time of service. A super bill can be provided for your submission to your insurance. It is possible that you may need a referral for certain conditions.
Do you work with my doctor or other health profession?
Yes with your permission. You will need to compete a Release of Information form.
Why a Registered Dietitian (RD) or Registered Dietitian Nutritionist (RDN)?
A Registered Dietitian (RD) or Registered Dietitian Nutritionist (RDN) has the unique ability to bring the science behind food, nutrition, and health alive in a practical and useful way to provide everyday solutions to promote a quality lifestyle. Evidence - based studies and national health guidelines promote medical nutrition therapy provided by dietitians as part of disease prevention and management.
A RDs or RDNs are the nutrition experts. To become an RD or RDN not only does one complete a rigorous education curriculum and training program from an accredited university and internship program, but also must pass a board certified registration exam. Additionally, many RD and RDNs hold graduate degrees and have certifications in specific areas of practice. To maintain RD or RDN credentials, professionals must complete 75 hours of continuing education approved by the Commission on Dietetic Registration every five years.
Are Registered Dietitians (RDs) or Registered Dietitian Nutritionists (RDNs) or Health and Wellness Coaches required to be state licensed?

